Integrity Focus – Program Integrity Training

Integrity Focus - Program Integrity Training

Integrity Focus: A Deep Dive into Housing Program Compliance

Purpose:

This training will equip individuals with comprehensive knowledge and skills essential for maintaining rigorous compliance standards in housing operations. This training aims to empower participants with a deep understanding of the intricate aspects of the Housing Choice Voucher program, emphasizing the importance of adhering to regulations and ethical practices. By fostering expertise in program integrity, this training seeks to cultivate a core group of professionals who can effectively navigate the complexities of housing compliance, ensuring the fair and transparent administration of the program. Participants will gain practical insights and tools to enhance their ability to identify, prevent, and address issues related to program integrity, ultimately contributing to the overall success and integrity of the Housing Choice Voucher initiative.

Learning Outcomes

Upon completion of this training, you should be able to leverage a strong understanding of HUD regulations and guidance in order to:

Prevent, detect, and investigate errors and program abuse.
Correct measures and penalties once program abuse is found.
Ensure that the HCV program is administered according to the highest ethical and legal standards.
Effective interviewing for program integrity
Improve your questioning techniques:
- What makes one question better than another?
- What questions should you avoid?
- How do you bridge questions to gather maximum information?
Deal more effectively with “zero-income” families:
- Recognize the difference between a participant’s “failure to report” and “fraud”
- Utilize interview tools and forms for program integrity Identify policy issues to improve program integrity
- Identify policy issues to improve program integrity

Method

In-Person or Virtual featuring PowerPoint, case studies, group discussion, handouts, and Q&A

Length

Three to Five Day program options

Audience

Occupancy staff, supervisors and directors of housing choice voucher and public housing programs, quality control staff, and anyone conducting tenant interviews

Program Level

Basic

Exam

No exam

HOUSING PROGRAM REVIEW OF AGENCIES ADMINISTRATIVE PLAN NEEDED.

How to Enroll

Book a Consult

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Payment

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Access Training Materials

Once registered, gain access to course materials, resources, and any pre-training assignments.